Privacy Policy

Version 1.0: Last revised August, 2024

At Robertson Properties Group (“RPG” or “us”) we recognize privacy is important, and we are committed to protecting your right to privacy. This privacy policy (“Privacy Policy”) applies to your use of the website www.robertsonpropertiesgroup.com (“Site”) only. Please read this Privacy Policy carefully as it provides you with information about our privacy practices, including information we collect, how this information is used, and with whom this information is shared. In this Privacy Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Types of Information Collected

This Privacy Policy describes how we collect and manage Personal Data. Personal Data does not include aggregated or deidentified information. We collect the following Personal Data from and about you and in the following ways:

  • Usage Data: Usage data is collected automatically when using the Site. Usage data (which may in some cases be personal information) may include your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visited, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data (“Usage Data”). When you access the Site by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Site or when you access the Site by or through a mobile device technical Information.
  • Correspondence. When you email, call, or otherwise communicate with us and with members of our team, we collect and maintain a record of your communications and our responses.
  • Contact Details: When you email, call, or otherwise communicate with us and with members of our team, we collect and maintain a record of your name and contact details.

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity on our Site and store certain information. These technologies may include cookies and web beacons, tags, and scripts to collect and track your use of the Site, and to improve and analyze our Site. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disable cookies or notify you when receiving a new cookie. You will need to do this for each browser and device. Unless you have adjusted your browser setting so that it will refuse cookies, our Site may use cookies. Please note that if you reject all cookies via the cookie consent banner, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
  • Web Beacons. Certain sections of our Site, and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs), to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while Session cookies are deleted as soon as you close your web browser.  We use both Session and Persistent Cookies for the purposes set out below:

  • Type: Session Cookies
    Administered by: Us
    Purpose: These cookies are essential to provide you with services available through the Site and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
  • Type: Persistent Cookies
    Administered by: Us
    Purpose: These cookies identify if users have accepted the use of cookies on the Site.

Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies allow us to remember choices you make when you use the Site, such as remembering your language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid your having to re-enter your preferences every time you use the Site.

We use Google Analytics to help analyze how users use the Site. This tool uses cookies to generate information about your use of the Site (including IP address, operating system, browser type, language, and referring website) and to transmit that information to Google. This information is then used to evaluate visitors’ use of the Site and to compile statistical reports on Site activity for us. We use these reports to monitor online engagement and improve the Site. Google’s privacy policy is here: https://policies.google.com/privacy. You can opt-out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout  

For more information about the cookies we use, your choices regarding cookies, and please visit our Cookies Policy which can be found here https://www.robertsonpropertiesgroup.com/cookie-policy/.

Use and Sharing of Your Personal Data

We use your Personal Data for the following purposes:

  • To provide and maintain our Site, including to monitor the usage of our Site.
  • To attend, manage, and respond to your inquiries and requests and to contact you by email, telephone, SMS, or other forms of electronic communication in connection therewith.
  • For other purposes, such as for data analysis, identifying usage trends, and to evaluate and improve our Site, and to personalize your experience on the Site.

We may share your Personal Data in the following situations:

  • We may share your Personal Data with service providers in order for them to provide services to us, such as our website developers, advertising and marketing firms and analytics companies.
  • We may share your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Site users is among the assets transferred.
  • We may share your Personal Data with our affiliates, which include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation; protect and defend our rights or property, or the rights or property of others; prevent or investigate possible wrongdoing in connection with the Site; protect the personal safety of Site users or the public; and to protect against legal liability.
  • Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • We may disclose your Personal Data for any other purpose with your consent.

Retention of Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements, terms of use, and policies. We will also retain Usage Data for analysis purposes.

Your Rights, and How We Respond to “Do Not Track” Signals

  • Right to Access: You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.
  • Right to Rectification: You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.
  • Right to be Forgotten (right to erasure):  You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Right to Opt Out:  You have the right to opt out of the processing of your Personal Data for purposes of: (1) Targeted advertising; (2) The sale of Personal Data; and/or (3) Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. You have the right to opt out of the sharing of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data, as defined by applicable law, to uses necessary to provide the products and services reasonably expected by you.
  • Nondiscrimination and nonretaliation:  You have the right not to be denied service or have an altered experience for exercising your rights.
  • Withdrawing Consent/Exercising Rights: If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page. You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team. For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information. For more information about exercising your rights regarding cookies and similar technologies used on our site, please visit our Cookies Policy which can be found here https://www.robertsonpropertiesgroup.com/cookie-policy/.

California “Shine the Light” Law: California Civil Code Section 1798.83 permits visitors to the Site who are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. Please not that we do not provide your Personal Data to third parties for their marketing purposes.

At this time, our Site does not recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

Security of Your Personal Data

The security of your Personal Data is important to us. We have implemented reasonable measures to protect against unauthorized access to and unlawful interception or processing of Personal Data that we store and control. That said, please understand that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Consequently, we cannot ensure or warrant the security of any Personal Data you transmit to us and you understand that any Personal Data that you transfer to us or that we collect from you under this Privacy Policy is done at your own risk. If we learn of a security system breach, we may post a notice via the Site and/or attempt to notify you so that you can take appropriate protective steps to the extent we have your contact information. By using the Site or providing Personal Data to us, you agree that we can communicate with you regarding security, privacy, and administrative issues relating to your use of the Site.

Children’s Privacy

Our Site is not directed to anyone under the age of 16. We do not knowingly collect Personal Data from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, you can contact us:

By email: privacy@robprop.com

By phone number: 310.652.3620

By mail:
Robertson Properties Group
Attn: Compliance
120 North Robertson Blvd.
Los Angeles, CA 90048